Showing posts with label authenticity. Show all posts
Showing posts with label authenticity. Show all posts

Friday, May 30, 2008

Use another brand's colors at your peril

Quick! What company is promoting its breakfast fare?























If you thought the Golden Arches, it's understandable.

After all, McDonalds is associated probably more than any other brand with breakfast eaten out of the home or on-the-go. It's not come free: they've spent millions of dollars to establish themselves in pole position in this regard, in the minds of people who eat there as well as those who don't, such is the scale of McDonalds relentless promotion and ubiquitous retail presence.

The Red, Yellow and White colors are also a key part of the permanent repertoire of associations that are tied to the brand.


All of which makes it odd indeed that a relative minnow of a player - Jamba Juice - should use these colors in the branding of its own breakfast offering.


















True, the white strip on the right-hand side promotes Jamba Juice as the owner of this message, but it occupyies only 1/4 of the entire advertising space. We believe that the large red block is so dominating that it is likely to be processed as a separate unit, and so mis-attributed as a McDonald's communication.

We're also left wondering why Jamba Juice doesn't sharpen the distinctiveness of its breakfast offering compared with the burger and biscuit behemoth. After all, this is a time when people are more aware of the health consequences of eating than ever before.

The climate is ripe for Jamba Juice to promote its unique take on breakfast, with fruit and a blender being key elements to 'brand' this healthier approach. Instead we get these items visually with nothing more than a perfunctory promotion that 'new breakfasts meals are here.'

A missed opportunity in our book. Or perhaps, a nervous David afraid to pick up a gauntlet against a category Goliath.

A strategy of direct contrast against a well-known entrenched competitor can be highly successful. It worked for Veryfine beverages back in the late 80s when they positioned their 100% juices against sodas (at a time before the explosion of Snapple, Sobe, Nantucket Nectars and Arizona Ice tea on to the market).

One simple yet memorable ad featured a Pepsi can next to a Veryfine bottle.

'Gas' it read under the Pepsi container, 'Guzzler' underneath Veryfine's.

The point was telegraphed. There's only such much soda you can sup without feeling full of gas. But a beverage without the carbonation? You can drink as much as you want to quench a thirst.

For litigious-fearful among you, the Veryfine brand - largely unheard of at the time - got tremendous credit for the boldness and courage it displayed in challenging a giant. Something that replacing the Pepsi can with an air-brushed generic soda can would not have inspired.

As a brand, if you are a David facing a Goliath, act like it. You have a legion of devotees waiting to believe in your cause if you authentically embrace it instead of hiding in the shadows.

Friday, October 12, 2007

The Age of Transparency - Part II

We made an interesting discovery in the fridge this week. Much like its real world cousin, it's the result of two items having fermented and combined over the past month.

The first item was commentary on the peril companies face in this age of transparency (Sep 9th) The second was a point-of-view on Dove's latest branding effort, it's Onslaught commercial which seems more rhetoric that authenticity (Oct 7th).

The authenticity of Unilever's Dove campaign is called into question because the company promotes the very opposite values through its Axe brand marketing efforts.























Well OFD called it before Advertisng Age did.

In today's age of transparency, companies can't hide aspects of their operations, sourcing of raw materials or values conflict that they were able to conceal in yesteryear. The web 2.0 age of the internet it spawning a new a climate of corporate accountabilty, one that's forced upon firms whether they like it or not.

Marketers can choose to ignore as they wish. The enlightened ones will read the tea leaves and seize it for inspiration and entrepreneurial opportunity.

Sunday, October 7, 2007

Rhetoric not authenticity in latest Dove campaign

Within days of an Ad Age article recounting the significant fall in Dove brand sales across the board (Soft Soap) a new Dove campaign has hit You Tube. It remains to be seen whether it is sufficient to reverse the declining fortunes of the business












If one is going to reinvigorate a brand, it needs be upon a solid basis that will serve the brand for years to come. Too often however, agencies fall more in love with advertising ideas and devices rather than brand ideas for long-term growth.

Take Unilever’s Dove brand.

The initial ambition was simple: connect women with the brand through shared values. This is sound: a Roper study found that this is precisely what unites the world’s top brands with their franchises.

The approach was to stir up issue value that could then be used to position the brand as an attractive ally. This too is sound: creating “issue value” is becoming increasingly needed in order to stir an often indifferent or somnambulant public and galvanize them to participate.

It is the decision to orient issue value and the brand-consumer shared belief through a moralizing stance on beauty that is not sound.

Here's the evolution of Dove brand reinvigoration


Phase 1

Communications were created to spark a debate about beauty, raising consciousness about how narrow and stereotyped the existing definition is, while introducing a more realistic, healthier, and attainable alternative. It championed beauty on ordinary women’s terms. The campaign for real beauty was the brand’s rallying cry.

Visually, the campaign was iconic. Advertising in every channel showed what had previously been taboo: amply proportioned and even large women. They beamed how good they felt in their own skin. It was empowering. It was celebratory. It was inclusive.

Phase 2
It saw the viral spread of Evolution, proclaimed it’s “no wonder our perception of beauty is so distorted” by showing the excessive retouching that transforms a women into beauty industry advertising allure.

This effort represented a subtle but significant shift. In phase II the beauty industry is being singled out as ‘the enemy’, the force against which the brand and its consumer advocates should continue to rally. The emphasis of the brand however is not on the celebration of women’s beauty in all its wonderfully diverse sizes, colors and shapes. It is focused on fighting an opposition.

Phase 3

‘Onslaught’ has just been released, depicting a young girl being bombarded with beauty industry imagery. “Talk to your daughter before the beauty industry does” extols the brand.

Of note is the strategic emphasis. While the opposition continues to be the beauty industry, the focus is again upon children, and Dove is appointing itself as a moral guardian. Or concerned on-looker at least.

There are three ironic elements to this:

1. Telling parents to talk to kids misses two important realities. 1) Kids are influenced by example, not what they’re told. 2) If mothers continue to be so focused on their outward appearance and gaining acceptance of others, worry about their weight ro what people think of them, have 'beauty treatments' like manicures and pedicures, etc. the lack of change in the image problmem of the younger generation will speak for itself. It’s the mother’s that have to change behavior, not preach.

2. Dove encourages parents to face off against the beauty industry, and while Dove’s campaigns continues to champion the rally, unhealthy female imagery and expectations are being simultaneously reinforced by the same company. The Axe/Lynx brands which targets male teenage with fantasy is also owned by Unilever. In an age of transparency, this is ill advised.

3. The celebration of the brand’s inclusive point-of-view about beauty has been pushed aside, at least for now. Granted, there are challenges in keeping a fickle, short-attention span society engaged once they’ve become comfortable with an idea – and the rise of the reality programming genre has certainly diminished the visual distinctiveness Dove’s ‘real beauty’ imagery.

The advice for Dove: lose the faux compassion and be authentic.
If you’re serious about change, then encourage parents themselves to change and be better role models. Inspire them to be a great example for their daughters. Then perhaps there’ll be sustainable change, not hollow brand gestures.